Privacy Policy
Last updated: 8 August 2026
Operator: TZAP MARKETING (OPC) PRIVATE LIMITED (“SpoRush”, “we”, “us”, “our”).
Contact: info@sporush.com · 074775 64888 · sporush.com
Support & account help: support@sporush.com
Privacy, legal & data-protection requests: legal@sporush.com
You can also reach us through the Contact Us page in the app or on this site.
1. Who We Are & What SpoRush Is
SpoRush is a skill-based cricket prediction and engagement platform available on Android, iOS and the web. It offers live scores and match centres, match-winner and over-run predictions, the Ask AI assistant, referrals, leaderboards, in-app point balances and a rewards marketplace.
SpoRush is not a casino, is not real-money betting or gambling, and is not a payment bank. Virtual points (KP, DRP, SP and similar) are in-app units used for gameplay and rewards; they carry no cash-out guarantee unless a specific reward expressly states otherwise.
2. Information We Collect From You
- Account — name, email address, mobile number, profile photo (if you upload one), and date of birth or gender where you choose to provide them.
- Authentication — Google Sign-In tokens, Apple Sign-In identifiers on iOS, and mobile OTP verification metadata. We never read or store the contents of your SMS inbox.
- Predictions & gameplay — selected options, stakes, timestamps, match IDs, settled outcomes and leaderboard rank.
- Wallet, coins & points — KP (Knowledge Points), DRP (Daily Reward Points), SP and similar balances, along with earn, spend and conversion history, referral credits and vouchers.
- Marketplace & rewards — product views, redemptions, order status, and the delivery or contact details needed to fulfil a reward (name, phone, and shipping address for physical items).
- Referrals — referral codes you share or use, and invite attribution.
- Support — messages, reports and attachments you send through Contact Us or in-app feedback.
- Communication preferences — your push, SMS and email opt-in choices where applicable.
3. Information Collected From Your Device Automatically
- Device identifiers — a generated install/device ID, device model, OS name and version, app version, and web browser user-agent.
- Push token (Firebase Cloud Messaging) used to deliver notifications.
- Diagnostics — crash logs, performance metrics and error traces (for example via Firebase Crashlytics).
- Usage analytics — screens viewed, feature taps and session timestamps, used in aggregate to improve the product.
- Network — IP address, used for security, abuse prevention and approximate region. We do not collect precise GPS by default.
- On the web — local storage and cookies holding your auth token, refresh token, device ID and interface preferences.
We do not collect your contacts, SMS inbox contents, call logs, microphone recordings, HealthKit or Health Connect clinical records, or an advertising identifier for selling ads.
4. Permissions We Request & Why
| Permission | Why we request it |
|---|---|
| Internet / network access | Required to load live scores, predictions, wallet balances, marketplace and support. |
| Notifications (Android 13+ / iOS) | Match reminders, prediction lock and result alerts, reward and order updates. You can revoke this at any time in system settings. |
| Photos / media / camera (optional) | Only used when you choose to upload a profile photo or attach a screenshot to a support request. We never scan your gallery. |
| Approximate location (optional, only if enabled) | Used with your consent for eligibility and fraud checks on certain rewards. Never required to browse scores, and we do not collect precise GPS by default. |
5. How We Use Your Data
- Create and secure your account, and verify sign-in via Google, Apple or mobile OTP.
- Run predictions fairly and settle them against official match data.
- Credit and debit KP, DRP, SP and other point balances accurately.
- Process marketplace redemptions and deliver rewards through fulfilment partners.
- Operate referrals, leaderboards and the Ask AI assistant.
- Send transactional alerts such as match reminders and result notifications.
- Detect and prevent fraud, multi-accounting, bots and platform abuse.
- Provide customer support and resolve disputes.
- Meet legal, tax and regulatory obligations, and improve reliability and performance.
6. Coins, Points & Marketplace Policies
- KP, DRP and SP are virtual in-app units used solely for gameplay and rewards inside SpoRush.
- Points are not legal tender and confer no entitlement to withdraw cash, unless a specific reward explicitly states a monetary value.
- Marketplace redemptions deduct the stated point amount at the time of confirmation. Fulfilment depends on stock and partner availability; we will notify you and reverse the deduction where an order cannot be fulfilled.
- We may adjust balances to correct errors, or to reverse points obtained through fraud, abuse or breaches of our Terms.
- Referral bonuses require genuine new users and the activity rules disclosed in-app. Fake, duplicate or self-referrals are void.
7. Who Can See Your Data
- Other users see only the public profile elements you choose — such as display name, avatar and leaderboard position. We never expose your full phone number or email in public lists.
- Service providers process data on our behalf: Firebase Authentication, Cloud Messaging, Crashlytics and Remote Config; Google and Apple sign-in; SMS OTP gateways; cloud hosting and storage; cricket data providers; and reward fulfilment partners, who receive only what is required to deliver your reward.
- Legal disclosure: we may share data where required by applicable law, court order, or to protect the rights and safety of users and the platform.
- We do not sell your personal data to advertisers.
8. Data Retention
- Account data is retained while your account is active.
- Prediction, wallet and order records are typically retained for up to 24 months after account closure for dispute resolution and accounting, then deleted or anonymised.
- Diagnostic and crash data is typically retained for 90 days or less.
- Support tickets are retained for as long as needed to resolve the matter and evidence the outcome.
9. Delete Account Policy
You can request deletion of your SpoRush account at any time:
- In the app: Profile → Settings → Delete Account.
- On the web: use the Contact Us page, or email support@sporush.com from your registered address.
Once we receive and verify a valid deletion request, we begin deletion processing. Within 30 days of accepting the request, your personal account data is deleted or irreversibly anonymised from our active systems — including profile details, authentication identifiers, point balances, prediction history linked to your account, and marketplace order personal data where deletion is legally permitted.
A limited set of records may be retained beyond that period only where the law requires it (for example fraud investigation, tax records, or an unresolved dispute), and then only the minimum necessary for the shortest required period.
After deletion you lose access to any unredeemed points, vouchers or rewards that have not already been fulfilled. We acknowledge deletion requests by email or in-app message wherever feasible.
10. Children's Privacy
SpoRush is intended for users aged 13 and above. Where local law requires it, users under 18 must have consent from a parent or legal guardian. If we learn that we hold data from a child below the applicable minimum age, we delete it promptly.
11. Security
Data is encrypted in transit using TLS. We apply access controls, least-privilege administration, and monitoring on our systems. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security — please keep your sign-in device and OTP codes private.
12. International Users
SpoRush is operated from India. If you access the service from elsewhere, your data may be processed in India and on the infrastructure of our processors in other countries under appropriate contractual safeguards.
13. Your Rights
Subject to applicable law, you may request access to your data, correction of inaccurate details, deletion of your account, an export of your data, and withdrawal of marketing consent at any time. Write to info@sporush.com and we will respond within 30 days.
14. Changes To This Policy
We may update this policy as the product evolves. Material changes are announced in-app or by email, and the “Last updated” date above always reflects the current version.
15. Governing Law & Contact
This policy is governed by the laws of India. For any privacy question or request, contact TZAP MARKETING (OPC) PRIVATE LIMITED at legal@sporush.com, for account help support@sporush.com, or 074775 64888.